- Q:
What is the Conditions and Cancellation Policy?
- Must be 18 years and over.
- Bathing suit mandatory and sandals recommended.
- Towels and lock provided.
- Prices per person before taxes.
- Prices subject to change without notice.
- Reservation required for baths and massage package.
- Payment due at time of booking. Credit cards accepted (Visa, MasterCard, Amex).
- No cancellation or modifications within 48 hours of the scheduled massage.
- In order to maintain a relaxing environment and to preserve the quality of your experience, access to the Scandinavian Baths may be limited, which could result in a wait period.
- 888 537-2263
- Q:
Is the care provided reimbursable by my private group insurance?
All of our Registered Massage Therapists are accredited by a massage therapy association and can issue receipts for insurance purposes. Ask for a receipt when reserving.
- Q:
What are your opening hours?
Our opening hours are 10 a.m. to 9 p.m., rain or shine, every day of the week. Please note that we will be open from 10 a.m. to 6 p.m. on December 24 & 25.
- Q:
How far ahead should reservations be made?
Please note that we do not take advance reservations for the Baths. If you would like a massage package, we recommend reserving two weeks ahead for best availability.
- Q:
What should I bring?
Upon your arrival, we provide two towels per person and a padlock for your locker. You should bring your bathing suit and sandals. These items can also be purchased at our boutique. Water fountains are at available on site.
- Q:
Since your facilities are outdoors, what happens in rain or poor weather?
Scandinavian Baths Activity takes place year-round, rain or shine. Our facilities have been designed so that you can enjoy your hydrotherapy experience regardless of the weather. In case of a thunderstorm, the Baths may be closed.
- Q:
Can we eat on site?
For a bite to eat during your experience, a snack counter is at on site. We offer soups, salads, cookies, cheese, almonds, smoothies, fruit juices, tea and coffee. Please note that food cannot be brought into the spa and guests do not have in-and-out privileges.
- Q:
Are alcoholic drinks allowed?
No. We advise strongly against alcohol consumption during a hydrotherapy experience, which is why it is strictly forbidden on site. Management reserves the right to prohibit access to clients who appear to be under the influence of alcohol or other drugs.
- Q:
Are children allowed on site?
No, the site is reserved to adults of 18 years and over.
- Q:
I am pregnant. Can I have a massage anyway? Is it possible to have Baths?
Certain of our Registered Massage Therapists have been trained to give a massage perfectly suited to the conditions of pregnant women. While this massage is available to women who are more than 13 weeks pregnant, it is important to mention this in advance when reserving.
The Scandinavian Baths are not recommended for pregnant women because sudden temperature changes can lead to complications. Please consult your doctor.
- Q:
Can I receive care if I am under medication or suffering from certain health problems?
If you are taking medication or have particular health problems (such as cancer), therapeutic treatments are perhaps best avoided. A note from your doctor may be requested by your massage therapist. You must make your health condition known, in particular by providing accurate answers on the health sheet we ask all clients to fill out before their massage.
The Scandinavian Baths may present risks for people suffering from angina, heart or respiratory problems, diabetes, hyper- or hypotension, especially when these conditions are viewed as serious and/or uncontrolled.
In case of doubt as to your condition, ask for your doctor’s opinion.
- Q:
Is it necessary to get fully undressed to receive care?
Our therapist team works professionally, with the greatest respect for each individual. You may wish to know that a sheet covers you at all times to respect your privacy. Only the area being massaged is uncovered. It is more comfortable to receive a massage when no clothing is worn, but we respect the choice of our clients who prefer to keep clothes on.
- Q:
Do you accept groups? Do you have special group rates?
Scandinave Spa offers advantageous rates on Baths Access for groups of 10 or more people. Also, up to 20 people may receive massages at the same reservation time.
For more information, contact our group department at 1 888 537-2263 or info@scandinave.com.
- Q:
Do you provide lodging packages?
Take advantage of a lodging and spa package in our magnificent region. Scandinave Spa is pleased to be associated with hotel partners in the region (villas, B&Bs, inns and hotels).
