A couple relaxes in a hot bath at Scandinave Spa Mont-Tremblant.

COVID-19: Your Wellness at Heart

What should I do if I have symptoms or if I may have been exposed to COVID-19 and have already reserved an experience?

Wearing a mask is at the discretion of each and everyone, thank you for your understanding.

We didn’t answer all your questions?

Good to Know

What are your opening hours?

What payment methods do you accept?

What are the reservations and cancellation policies?

What are the policies in place?

What should I bring?

Is it possible to talk or whisper on the site?

Are cell phones and other electronic devices allowed on site?

What is the gift card/certificate policy?

Is the site accessible for people with reduced mobility?

Are alcoholic drinks allowed?

Can we eat on site? Is it possible to bring your own lunch?

Is it possible to leave the spa and then return later in the day to continue enjoying the installations?

I identify as 2SLGBTQ+. Do you have a gender neutral bathroom or change room facilities?

Is lodging available on site? Do you provide lodging packages?

Since your facilities are outdoors, what happens in rain or poor weather?

Is parking available?

Can I bring my dog?

How do you ensure water quality?

Do you accept groups? Do you have special group rates?

Thermal Journey

What are the facilities available at the spa?

Do you take reservations for the thermal journey?

How do I guarantee access to the spa when I arrive?

If I am on a waitlist, how do I know when to return to the spa?

Is there a waitlist every day?

Is there a time limit to enjoy the thermal journey?

Are showers mandatory?

What is the minimum age to be able to enjoy the thermal journey?

I am pregnant. Is it possible to experience the thermal journey?

Can I enjoy the thermal spa if I am under medication or suffering from certain health problems?

I'm feeling sick, can I go to the spa?

Massage Therapy Experience

Is the care provided reimbursable by my private group insurance?

How far in advance do I need to check in before a massage?

How do I book an appointment?

How far ahead should reservations be made?

Are all massage techniques available upon reopening?

What is your massage cancellation policy?

Is it necessary to fully undress to receive treatment?

I am pregnant. Can I have a massage anyway?

When is massage therapy not advised?

We didn't answer all your questions?

Your Relaxation Journey

Thermal Therapy

Massage Therapy