Gift Certificates Terms

Monetary Gift Certificate

  • Please note that there is a 72-hr delay to activate gift certificates purchased online.
  • Please present to the spa reception staff, a digital or printed copy of your gift certificate.
  • To verify your gift certificate balance, please call 1 888 220-2009.
  • Monetary gift certificates for a set amount are valid at all Scandinave Spa locations and do not expire.
  • Gift certificate value is in Canadian currency.
  • The gift certificate is not redeemable for cash, not refundable and may not be resold or used for contests or promotions without prior authorization from Scandinave Spa.
  • Costco gift cards may not be used with or combined with any other discount, promotional offer or package.
  • Reservation is required for massages.
  • When reserving a massage, a credit card number is required to guarantee your reservation. Cancellations or modifications made within 48 hours of a massage reservation will be subject to a $115 cancellation fee per 60 min. massage and $155 per 120 min. massage.
  • Reservation is not mandatory for access to the baths.
  • It is possible to access our Scandinavian baths without a reservation as we allocate space for walk-in guests. Walk-in guests maybe subject to a waitlist if the spa is at capacity.
  • Please note that it is not possible to redeem a monetary gift certificate online, but it can be applied at the time of your spa visit and the credit card used for booking will be refunded. Some conditions apply.

Promotional Gift Certificates MASSAGE

  •  This gift certificate is valid when presented in person at Scandinave Vieux-Montréal for a 60-minute Swedish massage and baths package. It is not redeemable for cash, non-refundable if lost or stolen.
  • This gift certificate cannot be used for any contest or promotion without the authorization of Scandinave Spa.
  • Please note that these gift certificates may have an expiry date and may not be valid during these dates: Dec. 18 -Jan. 8 | Feb. 11-14 | April 15-18 | May. 20-23 | Sep. 2-5 | Oct. 7-11. Please refer to your gift certificate to validate.
  • Reservation is required for massages.
  • When reserving a massage, a credit card number is required to guarantee your reservation. Cancellations or modifications made within 48 hours of a massage reservation will be subject to a $115 cancellation fee per 60-minute massage and $155 per 120-minute massage.

Promotional Gift Certificates BATHS

  • This gift certificate is valid when presented in person at Scandinave Vieux-Montréal. No reservation required for access to the baths only. It is not redeemable for cash, non-refundable if lost or stolen.
  • This gift certificate cannot be used for any contest or promotion without the authorization of Scandinave Spa. A $40 discount is applicable on a purchase of a bath and massage package at regular price. Reservation is required for massages.
  • Please note that these gift certificates may have an expiry date and may not be valid during these dates: Dec. 18 -Jan. 8 | Feb. 11-14 | April 15-18 | May. 20-23 | Sep. 2-5 | Oct. 7-11. Please refer to your gift certificate to validate.
  • Reservation is not mandatory for access to the baths. It is possible to access our Scandinavian baths without a reservation as we allocate space for walk-in guests. Walk-in guests maybe subject to a waitlist if the spa is at capacity.
  • Please note, you can not pay for baths reservations with any kind of promotional gift certificate. These promotional gift certificates can be used for walk-in baths access or towards a massage reservations upgrade. Thank you!

 

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