On August 18 The Scandinave Spa Whistler was notified by Vancouver Coastal Health (VCH) that guests who attended the spa on August 8, 2020, could have been in the vicinity of a patron who had tested positive for COVID-19.
The notification was shared only with guests who visited on August 8 as they are the only people who could have had possible exposure to the virus. The spa is not aware of any subsequent infections related to the patron who visited that day.
The Scandinave Spa Whistler had a full COVID-19 assessment conducted in person by VCH in response to this exposure by the guest and the ongoing safety protocols have been deemed fully compliant by the inspector. Scandinave Spa Whistler’s safety protocols are thoughtfully designed and consistently implemented, and VCH commended the “above and beyond” approach to keeping guests and employees safe.
Scandinave Spa Whistler recommends all future guests remain vigilant for signs and symptoms of COVID-19 and avoid visiting the spa if they have any symptoms. Guests can make their visit to the spa as safe as possible by wearing a mask, respecting physical distancing measures, using disinfection stations located throughout the spa and following the COVID-19 safety protocols designed to keep everyone as safe as possible. Please review more details regarding our COVID-19 procedures here.