A new health assessment is now required for all Guests in an effort to reduce the spread of COVID-19. More information can be found here.
If Guests have a fever runny nose, cough, nausea, vomiting or diarrhea, we recommend you delay your visit until another time. If a Massage guest is exhibiting any of these symptoms, your Therapist has the right to refuse treatment.
If you are ill and unable to check-in for your reservation, please call to speak to a Guest Service Agent.
Changes and cancellations to all reservations may be made up to 48 hours in advance of the scheduled appointment for a full refund. Please call or email to cancel. In case of severe weather warnings, road closures, power outages or other emergencies in and around in Collingwood and The Blue Mountains, cancellations are permitted within 48 hours.
Effective September 1st: Reservation changes & cancellations may be made up to 5pm on the day prior to the reservation date. No-shows fees apply: $90 for Massage guests, Baths are non-refundable.
SPECIAL NOTE: Due to the global pandemic & provincial emergency orders that may restrict business operations, Scandinave Spa Blue Mountain reserves the right to cancel and/or refund future bookings.