Drone overview of Scandinave Spa Blue Mountain in Summer.

FAQ

Frequently Asked Questions

As of April 3, 2021, we are permitted to offer Registered Massage Services only. Guests can now reserve 60 minute Registered Massage treatments. Up to 45 minutes of outdoor Hydrotherapy (Hot & Cold Baths only), may be recommended by the RMT post massage treatment.

Reservations, Policies & General Information

Do I need a reservation?

How do I make reservations?

What happens if I do not have a reservation, but I still want to come?

What is included in the Hydrotherapy (Outdoor Baths) experience?

What is included if I book a Massage treatment?

What is the maximum group size I can book?

What are your general policies and conditions?

What is your cancellation policy?

What are your gift card terms and conditions?

Are massages reimbursable by my private group insurance?

Are there peak periods or promotional times?

What are your opening hours?

Do you accept US dollars and third party gift cards?

Prepare for Your Visit

I have a reservation, what time should I check-in?

What should I bring?

What should I expect while I am at the Spa?

Can I visit the Spa with family and friends?

Why is it so important to be quiet while visiting Scandinave Spa?

Since your facilities are outdoors, what happens in rain or poor weather?

Can we eat on site?

Are alcoholic drinks or cannabis permitted?

Are children allowed on site?

Do you accept groups? Do you have special group rates?

Do you provide on-site lodging? Do you offer lodging packages?

Are animals/pets permitted on site?

Health & Wellness

I am pregnant. Can I have a massage anyway? Is it possible to experience the Baths?

Can I receive care if I am under medication or suffering from certain health problems?

What are your illness policies?

Are the facilities accessible to Guests with disabilities?

I identify as LGBTQ2IA+. Do you have a gender neutral bathroom or change room?

What clothing do I wear during a massage?

Unwind in the Tranquility of Nature

Baths Access

Registered Massages