We are surrounded by nature and encourage guests to be mindful of the tranquility of the environment. Guests are expected to interact quietly during their visit. Staff will provide gentle reminders to guests about this policy.
Cell Phone Policy: We encourage guests to leave their cell phones in their locker while experiencing the spa. Giving yourself a digital escape during your visit promotes better relaxation and longer lasting wellness benefits. Guests using their phone may be approached by our staff and reminded to put them away. Guests are not permitted to make phone calls, video calls or to have sound or volume on during their visit.
Camera & Video Policy: To respect the privacy of other spa guests, digital devices with cameras & video capability are not permitted in the Baths activity, Massage Pavilion and Change Room areas. Taking photos or videoing other guests without their consent is not permitted.
There are no in and out privileges for Guests already checked-in.
Bistro Vaccination Policy: Our Bistro offers light healthy fare, snacks and drinks from 11:30 am – 6:00 pm daily. As of September 22, 2021, only fully vaccinated persons (as per the definition from the Ministry of Health in Ontario) are permitted to eat indoors. Guests will be required to show their vaccine receipts to our Guest Service team at the Bistro. Please note, all guests are permitted to order food and drinks at the Bistro for take-out. Scandinave Spa Blue Mountain does have an outdoor picnic table seating area.
Until further notice, masks are mandatory indoors and during Massage treatments.
In accordance with Public Health requirements, guests and employees are required to complete health screening upon arrival.