Reservation changes, cancellations, and refunds are permitted up to 24 hours before your appointment/reservation time. Same day reservations cannot be changed, cancelled or refunded.
Changes, cancellations, and refunds may be possible within 24 hours, under specific conditions (severe weather warnings, road closures, Scandinave Spa operational issues).
If a Massage Guest is a no-show, a $90 admin fee will be charged to the credit card used for payment.
If a Baths Guest is a no-show, the reservation is non-refundable.
SPECIAL NOTE: Due to the evolving nature of the global pandemic & possible provincial emergency orders that may restrict business operations, Scandinave Spa Blue Mountain reserves the right to cancel and/or refund future bookings, if necessary.